Find answers to common queries about your luxury travel experience
You can easily book any of our luxury packages through our website. Simply navigate to the "Packages" section, select your desired tour, and click "Book Now". You'll be guided through a simple step-by-step process to confirm your details, add extras, and make a secure payment. Alternatively, you can contact our 24/7 support team for personalized assistance.
Yes, modifications and cancellations are possible depending on the fare conditions of your selected package. Please refer to our Cancellation Policy for detailed information. For any changes, we recommend contacting our support team at least 14 days before departure. Some flexible fares allow free changes up to 7 days prior.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for select bookings. All payments are processed through a secure, encrypted gateway to ensure your financial data is protected.
Visa requirements vary by nationality and destination. Our travel specialists provide guidance during the booking process. We recommend checking with your local embassy or using our Visa Information tool. For many destinations, we can assist with visa invitation letters if required.
Our packages are generally land-only, but we offer add-on flight options at competitive rates. You can select "Flights Included" during the booking process or request a custom quote. Please check the package details for specific inclusions.
Each destination has its ideal season. For example, Santorini is best from April to October, while Iceland's northern lights are visible from September to March. Our Destination Guides provide detailed climate info. You can also consult our travel experts for personalized recommendations.
Refunds are typically processed within 7-10 business days after cancellation approval. The time for the amount to reflect in your account depends on your bank or credit card provider. You'll receive a confirmation email once the refund is initiated.
Absolutely. We use industry-standard SSL encryption and comply with PCI DSS standards to ensure your payment information is safe. We never store full credit card details on our servers.
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